BMW – Beautiful Marketing Opportunity Wasted

BMW-Brand-advertising-franchise

What were they thinking? This amount of words from such a brand is leaving me speechless…

Hands up everyone who thinks that this is a yellow pages ad from a small business with the BMW logo stuck on… I hope I am not the only one that feels this is way below the usual brand aesthetics of BMW, brand managers cry your eyes out.

Upon closer inspection I realise of course that this is a franchise advert – but I still don’t understand why that implies you can throw any typography style out the window. They may however have gotten a decent discount from the media agency backed up by brand guidelines because there must be a paragraph somewhere that states that the type should be completely visible after the ad has been stuck on, and not like in this sample missing a letter right in the middle of the sheet.

BMW-Brand-advertising-franchise-error

We know how it happened, but that still doesn’t make it right.

Located at a prime spot in our town, this seems such a wasted opportunity – although I wonder how many target market drivers go past the local Aldi… It does blatantly highlight the difference between brand advertising and franchise advertising where the bar still seems to be set much lower and price dictates quality of design.

Whatever the motivation  behind this, in my mind the brand would have been better off with just the logo on a white background.

Posted in Advertising, Brand Management, Branding, Graphic Design | 2 Comments

Nice brand name execution, shame about the brand domain name execution…

Oneustonsquarebranding

Clever use of colour to highlight the location name

The jury is out on this one… What looks like a really slick and simple branding concept for One Euston Square (which forms part of a pedestrianised southern approach to Euston station) has been flawed by an in my mind over keen design of the small print. Whilst the logo works beautifully with the detail in the letter ‘q’ featuring a square, this is lost in the domain name oneustonsq.com perhaps for legibility reasons.

However, because of the colouring going hand in hand with the brand logo itself, the missing square somewhat weakens the brand concept and leaves the thought in my mind that they may have been better off leaving the web address as a ‘normal’ piece of information that is not treated as another interpretation of the brand identity concept.

This very ‘square’ element has been nicely reflected on the website where information is displayed in square shapes adding consistency and continuity to the brand logo.

Oneustonsquaredomainname

Perhaps better left alone and simply displayed as a domain name
since they didn’t show the detail of the square in the letter q.

It’s hard as a brand manager to always know where to draw the line between graphic interpretation and sheer practicality and it’s by no means easily definable.

Lumejet S2000 product name typography

The product logo is a sans serif type, but for this brochure spread it was
vital that the name fitted into the concept with both the colour and typography.

Looking at it the other way, a client I am working with at the moment was really concerned about using their product name in a playful manner on a ‘fashion spread’ advertising their product because the typography is designed to go with the content of the pages rather than be an advert for the brand per se.

We did explore the subject and came to the conclusion that the brand should have the confidence to use the name of their product in different styles since there is good reason to do so (rather than compromise the message) – but it really is one of those things where you have to assess on a case by case basis using both gut feeling and common sense.

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How (NOT) to Advertise a Fleece Blanket

It’s one of those lovely finds my husband brought back from a business meeting – well, the photo that is, he wouldn’t have dared to get the product looking at the packaging!

I guess I may have been in danger of mocking him… have a look at the picture. Anything striking you as odd? Perhaps we are not getting this but why would you use a picture of a summery dressed girl with a laptop on her bare legs (if you’ve ever held that type laptop on your skin you’ll remember how hot it gets) advertising a cosy fleece blanket – which incidentally has not been treated with fire resistant chemicals and can thus not be used on soft furnishings, such as the sofa the lady is lying on?!!??!

I wonder what Alan Sugar would say to this packaging (‘does it show the product?’…) To me, it looks like a churned out product line not really caring about any brand awareness and purely targeting a ‘cheap buy’ at a motorway station, so never mind the apparent packaging inaptitude – it’s just a lovely sample of ‘what not to do’.

Brand-Packaging-Design-Mistakes

Not hot enough? Need a blanket? Don’t use it on a sofa though!

 

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Prepare for the Worst – Then Make the Best of it

All news is good news. At first glance, it may well seem like that in the world of marketing and PR, but it is also true that mud sticks and it takes years to overcome bad feelings once the seeds are planted in the minds of the consumers.

Even though businesses of any size will (and should) strife to create the best possible brand experience for their customers, it is inevitable that sometimes things don’t go to plan. A crisis management strategy is always a good idea when a business enters the media world and is exposed to not just positive feedback. A good and thought-through crisis management strategy will define the strength of a brand and how quick (or if) it will recover.

There are many reasons for why a crisis could occur – look at the recent horse meat scandal where the supply chain has compromised both budget and premium brands all over Europe. Who would have thought… And whilst Tesco and Iceland are starting a brand trust campaign, other organisations are using the crisis for their own benefit – like PETA and their campaign to ‘go vegan’.

Tesco

iceland-branding-ad

PETA horsemeatad-Campaign

Small brands are perhaps less exposed to the media, but just as vulnerable to a crisis, especially if unprepared. Bad word of mouth is damaging on whichever scale. And being ready for the worst case scenarios gives a business an advantage over competitors in the same or similar situation no matter how small.

Brand Crisis Management quick 123

A quick guide to brand crisis management

Consistently create and increase your brand's reputation

Keep building! Brand reputation – or love for your brand – are key to overcoming a crisis.

Rescue plan of action

Assign a team and think ahead to prepare for a considered and speedy reaction to a crisis.

Identify brand crisis risks

Play through different scenarios, identify potential threats to your brand and how to react.

When in a crisis, there are a few things to consider, but perhaps one of the most important ones is that the business understands the concerns of the public and stake holders, that it remains tactful and human, that it puts people and emotions ahead of profits and potential loss of assets.

Crisis-mantra-04

No-one wants a crisis, but a business should not fear those ‘sticky situations’. A crisis is as much of an opportunity as it is a problem – and how it will turn out is once again dependent on how the brand is managed and prepared.

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Ten Key Steps to Remarkable Branding by Design

Reblogged from solomozone:

A nice collection of thoughts on the importance of branding and how to get started.
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Which Came First – The Chicken or The Chicken?

I know that when you really look hard, everything has been done before in some way, shape or form, and the challenge of creatives is to come up with new and innovative ways to use a set number of visual devices us people are familiar with to communicate in an engaging manner, but it does strike me as strange when a big brand like McDonald’s uses literally the same device as another big brand (albeit in the pet food market) to advertise one of their key products.

mcdonald's brand advert

What does it say about the brand – apart from ‘hey, we like the Whiskas campaign and thought we do the same!’

Looking at the advert for McDonald’s chicken burger, I am not convinced that it actually works as a brand or product advertisement. It is neither here nor there in terms of emotion and message. Surely if you stuffed your face with a chicken burger in a delightful frenzy, the packaging would look worse for wear with eager fingers dipping in?

Whiskas product advert

Cat food origami… a bit different… but quite sweet.

I know that you can’t always avoid repeating visual devices, in this case origami, and I don’t think there is anything wrong with that as such, if executed in an innovative way or used to tell a new story, be relevant and fresh.

tissue brand advert

Folded message. Not really unfolding well.

Looking at this ad for Colhogar, I am not sure the connection with tissue paper for runny noses is really evident. And if you ever tried to actually make origami out of these type of tissues, it is nearly impossible and frustrating because of the softness of the paper (now here is a thought that might actually show a benefit of the paper to the consumer who might prefer the message of ‘too soft to be stable’ for their noses).

greenpeace advert

Missing something.

This Greenpeace advert is another origami example, the connection being the ‘wasting paper kills more than just trees’ but the visual execution is somewhat missing some warmth or depth.

bancoMatoneparrots

This bank’s strapline is ‘multiply your money’ but it beats me why they used birds instead of animals we naturally associate with rapid breeding (rabbits, anyone?).

brand advertisement

Sport artificial leather to stop animal slaughter – sorry, lost on me!

I also don’t quite get this advert for Rexiine House. I don’t even know what the connection is to their brand, what they do, why I should care. Perhaps this is simply an unlucky find because they are an indian company and won’t have exposure here.

The adverts below for Western Union also use origami, but I do like what they have done with it. Unlike the ‘multiplying’ advert, they used the essence of the bank notes themselves to create a connection between money transfers and the human aspect as well as the distance and cultural differences. It shifts the brand message from being a financial transaction to being a human interaction. Nicely done.

western union advert western-union-money-transfer-faces-1

I wonder how the McDonald’s chicken burger campaign will work for them. Perhaps they have planned a whole interactive origami media campaign with in-restaurant tutorials and bespoke packaging with instructions to bring the rather unsubtle copy of the Whiskas adverts to a better live… but why do I doubt that?

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Spot the Brand

Spot the Brand

Unless they are trying to promote eye tests, this seems to be a rather very poor brand application on the site of a mighty big van. It is also a good example why we test a logo during a brand identity design process, and why there are brand identity design guidelines that help avoid such failures.

Colour and legibility go hand in hand and there is no doubt a bit of an art to finding the perfect mixture. It’s another tool for communicating a brand’s values – and a very emotional one.

Sadly, the only emotion this van evokes is that of frustration and strained eyes.

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Brand Extensions Gone Wrong

Reblogged from Advertorious:

Click to visit the original post

Brand extensions can make sense. In many cases, brands emerge stronger because of it. When Tide laundry detergent developed the Tide To Go instant stain remover pen, it was a great move. According to Nielsen, brand extensions are five times more successful than new launches in some countries. This is true with one caveat — when done right.

"Done right" sounds like an easy statement but it is far from the truth.

Read more… 545 more words

This is another great post with examples of bad brand extensions. I've looked at a few a while ago - see this article on strange ideas by those that should know better...
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The Day My Hands-Free Device Came to my Rescue

This is a weird one. I don’t drive a fancy car and in order to take a phone call whilst I am out driving, dear husband researched and gifted me with a hands-free box that clips onto my sun shield and connects to my iPhone via bluetooth.

Sadly, after months of working blissfully, I started losing connection about a week ago and despite best efforts of restarting, disconnecting and finally forgetting the device actions I didn’t manage to get my iPhone and Jabra to talk to each other again. This morning, about to head off to a client meeting and expecting a phone call on the way, I once again tried and tried, with no luck. Finally, and almost in jest, I held the hands-free box in my hands and pressed the function key for what is I guess a SIRI equivalent asking me to say a command and voiced in a rather desperate tone ’pair with my iPhone’ – only to receive a simple step-by step guide to pairing the devices and within seconds I had a connection again!

Brand experience with a voice

Answering my desperate calls… unlike SIRI, this technology created a brilliant brand experience.

What a positively surprising outcome to a frustrating process! I want that Jabra computer everywhere! Where SIRI clearly wasn’t ready for the market, this simple version did just the job. And the brand’s tagline ‘You’re on’ is translated brilliantly into a rewarding brand experience.

I think I will always remember the day when a computer became a little bit more human (and a whole lot more helpful) without being gimmicky and trying too hard.  Thank you, Jabra! You are officially my personal brand of the week!

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When Being NOT on Display is Actually a Compliment for Your Brand

We often talk about the brand as an asset and sometimes I wonder if it perhaps sounds a little bit fictitious or like typical marketing buzz word talk, so I am always on the lookout for examples of perceived brand value to see how it affects a product or service and how we interact with it.

Perceived-brand-value

A no-show as a sure sign of success

Once again using that local jewellers shop window as an example – it strikes me that some brands are clearly perceived to be worth more than others. Rolex? No need to advertise the watch itself and definitely not worth the risk of staying in the shop display during the mall’s closing time. MONTBLANC? Another product with just the bare bones of the watch holders kept on show and the actual goods nowhere to be seen.

Maurice Lacroix on the other hand seem to be in need of a better brand strategy (and perhaps they should really reconsider their choice of brand ambassador). Their products remain on display no matter what the risk.

Even if there is some simple insurance reason behind the empty shelves, it does differentiate Rolex and MONTBLANC as superior brands worth protecting with the extra effort of taking all the goods off the display when the shop shuts.

Ernest Jones are by no means a market stall, so it tells a funny little story about brand value. I wonder if the brand that are kept in sight of potential thieves and thus potentially deemed less tempting are aware of the perhaps unintentional brand differentiation.

For Rolex and MONTBLANC it’s surely another win – win situation in the luxury watch market and also shows how their logos alone are deemed brand communicators enough to warrant taking the products away despite plenty of out-of-hours foot traffic passing by.

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